Effective: February 28, 2016
SITES COVERED BY THIS PRIVACY STATEMENT
LINKS TO NON-SRLC WEBSITES
COLLECTION OF PERSONAL INFORMATION
To serve you better and understand your needs and interests, srloveandcare.org collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or our subscriptions or products, enter contests or participate in surveys, or apply for Seva at srloveandcare.org, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and Seva interest data.
If you choose to use a tell-a-friend program on our website, we will ask you for your friend's e-mail address and automatically send your friend a one-time e-mail inviting your friend to visit the website. srloveandcare.org uses and stores this information only for the purpose of sending this one-time e-mail and to provide tell-a-friend message blocking, where available.
In addition to the information you provide, shrimadrajchandramission.org may also collect information during your visit to an srloveandcare.org website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an shrimadrajchandramission.org website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with shrimadrajchandramission.org websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. SRLC may also use some of these Automatic Data Collection Tools in connection with certain emails sent by us and therefore may collect information using these tools when you open the email or click on a link contained in the email.
HOW WE USE YOUR INFORMATION
The information SRLC collects to understand your needs and interests helps us deliver a consistent and personalized experience. For example, SRLC may use your information to
assist you in completing a transaction or order;
prevent and detect fraud or other malicious activity;
communicate with you about products and services;
provide service and support;
update you on new services and benefits;
provide personalized promotional offers;
select content to be communicated to you;
personalize some of our websites pages for you;
allow you to participate in contests and surveys; and
contact you for market research regarding our products or services.
The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial, subject however to the verification by the WebSevaks team of the SRLC.
Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or SRLC and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
HOW WE SHARE YOUR INFORMATION
SRLC will not sell, rent or lease your personal information to others except as described in this Statement. SRLC shares personal information in the following ways:
SRLC retains service providers and suppliers to deliver complete products, services and customer solutions and to assist SRLC with marketing and Spiritual communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, email service providers, automated data processors, and shipping agents etc. Suppliers and service providers are required by contract to keep confidential the information received on behalf of SRLC and may not use it for any purpose other than to carry out the services they are performing for us.
SRLC may require the export of your personal information to other SRLC syndicate members or sister Trust/entities in India and Worldwide in accordance with this Statement to satisfy your request. Such export is a requirement of providing the information to SRLC.
Except as described in this Statement, SRLC will not share the personal information you provide to SRLC with third parties not associated with-the SRLC third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of Shrimad Rajchandra Mission Dharampur or SRLC or its subsidiaries; or (iv) protect the personal safety of Shrimad Rajchandra Mission Dharampur Devotees, followers, employees and third parties on Shrimad Rajchandra Mission Dharampur property.
Circumstances may arise where, whether for strategic or other business reasons, SRLC decides inter alia to sell, buy, merge or otherwise reorganize its entities in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is the practice of SRLC to seek appropriate protection for information in these types of transactions.
We use both, session ID cookies and persistent cookies. We use session cookies to make it easier and secured for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's 'help' file. Reference for cookies can be found at http://www.cookiecentral.com/.
We use session cookies to store the secure session and browsing preferences of the user. We set a persistent cookie to store your username and interests so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Cookies are used in shopping cart to enable enhanced security and ensuring there is no URL based spamming.
SRLC does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children's online activities and interests. SRLC however takes no liability or responsibility for any mishap or untoward incident of any nature whatsoever that may arise inter alia from the use / activities and interests of children below the age of 13 years.
KEEPING YOUR PERSONAL INFORMATION SECURE
SRLC takes seriously the trust that you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, SRLC utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.
When collecting or transferring sensitive information such as credit card information we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Credit card numbers are used only for processing payments through Payment collecting Gateways and are not used for other purposes. As part of real-time payment processing, SRLC subscribes to a fraud management service. This service gives you and SRLC an extra level of security to guard against credit card fraud and to protect your financial data.
AMENDMENT OF POLICY
Bhupati Chambers, Third Floor, Plot - 13,
Padmakar I Khandke Marg, Mathew Road,
Opera House, Mumbai - 400004
Tel: +91 22 40023377 / +91 22 40024477